Medzelo
Policy

AI Usage Policy

Safe use rules for Medzelo AI assistant, receptionist, drafting and support tools.

Policy structure

Clear sections. Easy review.

Safe use rules for Medzelo AI assistant, receptionist, drafting and support tools.

1Human oversight
2Restricted data
3No medical diagnosis

Human oversight

AI suggestions should be reviewed by staff where risk, uncertainty, clinical advice or sensitive content is involved.

Restricted data

AI must not expose medical records, private notes, signed forms, prescriptions or provider secrets unless a specific permitted workflow is approved.

No medical diagnosis

AI should not diagnose, prescribe or provide emergency guidance. Handover rules should escalate risky cases.