Medzelo
Policy

Cancellation Policy

How customers can cancel or downgrade Medzelo access.

Policy structure

Clear sections. Easy review.

How customers can cancel or downgrade Medzelo access.

1Cancellation requests
2Data after cancellation
3Branches and add-ons

Cancellation requests

Customers may request cancellation through account settings or Medzelo support, subject to plan terms.

Data after cancellation

Access may be restricted after cancellation while export and retention obligations are handled under contract.

Branches and add-ons

Branch limits, add-ons and managed services may have separate cancellation windows.