Medzelo
Spas & Wellness

Bookings, rooms, packages and follow-up for wellness teams.

Spa and wellness workflows for treatments, rooms, packages, staff and client follow-up.

BookingsRelevant
CalendarRelevant
GuestsRelevant
TeamsRelevant
Intake FormsRelevant
POSRelevant
Step 1

Schedule therapists and rooms

Spa and wellness workflows for treatments, rooms, packages, staff and client follow-up.

Step 2

Sell packages and services

Track packages and memberships

Step 3

Send reminders and aftercare

Use gentle retention workflows

Step 4

Track revenue and rebookings

Coordinate therapists and rooms

Benefits

✓Coordinate therapists and rooms
✓Track packages and memberships
✓Use gentle retention workflows

Recommended automations

✓Package follow-up
✓Appointment reminder
✓Aftercare
✓Birthday message
✓Review request

Common integrations

✓WhatsApp
✓Email
✓Stripe
✓Google Calendar

Running spas & wellness should not feel this hard.

The old way

Disconnected tools, manual admin and missed visibility.

Bookings live in one place, records in another
Teams chase reminders, forms and payments manually
Owners cannot see location performance quickly

The Medzelo way

One connected workspace for daily work and growth.

✓Coordinate therapists and rooms
✓Track packages and memberships
✓Use gentle retention workflows

Start with the right defaults.

Industry profiles control public copy, terminology, module relevance, onboarding defaults, template packs and AI safety settings.

FAQ

Spas & Wellness FAQ

Can spas manage rooms and therapists?+

Yes. Room, provider and service duration context can be used in the booking flow.

Can package clients be followed up?+

Package and reactivation workflows can be configured around real client records.

Can wellness teams use forms?+

Yes. Waivers and intake forms can be enabled where appropriate.

Can wellness clients use a portal?+

Clients can use a business-specific portal for appointments, forms, invoices and messages where portal access is enabled.

Growth Services

We can set it up for you

Paid acquisition: Google, Meta and TikTok campaigns built for qualified enquiries. Delivered by the Medzelo Growth Services team.