Blog
How WhatsApp AI booking works
How WhatsApp booking conversations move from AI suggestions to real appointment creation.
Medzelo Team•Jun 27, 2026•1 min read
How WhatsApp AI booking works
When WhatsApp is connected, Medzelo can help staff manage booking conversations from the communications inbox.
AI can suggest replies, identify booking intent, ask for missing details and check real appointment availability before a slot is offered. Risky, clinical, complaint, refund or uncertain cases should be handed over to staff.
Auto-send should only be enabled when clinic safety rules, working hours, templates and handover rules are configured.
Was this helpful?