Medzelo.

Packages, memberships and gift cards for service businesses

Sell once. See them come back.

Bundle sessions into packages, sell memberships with renewals, issue gift cards and reward loyal clients, with every balance tracked on the client's profile.

  • Packages & prepaid sessions
  • Memberships
  • Gift cards
  • Loyalty points
  1. Sell: Reception sells Sara a package of six facials.
  2. Redeem: At her next booking, one session is redeemed from the package.
  3. Loyalty: Sara earns loyalty points and her friend receives a gift card.
Example
What it does

Ways to sell beyond a single visit

Each product keeps its own balance on the client's profile, so your team always knows what a client has paid for and has left.

  • Packages

    Bundle a number of sessions of a treatment at one price, with a validity period.

  • Prepaid sessions

    Redeem prepaid sessions when the client books or visits.

  • Memberships

    Memberships with benefits, billing and renewals; pause or activate them per client.

  • Gift cards

    Create and redeem gift cards with remaining balance tracking.

  • Loyalty & rewards

    Give loyalty points and let clients redeem them for rewards you set.

  • Sales & performance

    See packages sold, members and revenue from each product.

How it works

Up and running in 3 steps

  1. Create products

    Set up packages, memberships, gift cards and rewards.

  2. Sell

    Sell them to clients at the desk; a balance is created.

  3. Redeem

    Redeem sessions, gift cards and points as clients use them.

Every balance, per client

Everything a client has prepaid, on one screen.

  • PackagesSessions left on each package.
  • MembershipsStatus and renewals.
  • Gift cardsWhat is left to spend.
  • LoyaltyPoints and rewards.

Good to know

  • Classes and group sessions are not available yet; packages and prepaid sessions cover one-to-one courses of treatment.
  • Package and gift card sales are taken at the desk with POS or a payment link.
  • Balances can be adjusted by hand when needed.

Frequently asked questions

Common questions about packages & memberships in Medzelo.

Can I sell courses of treatment?

Yes. Create a package with a number of sessions of a treatment, a price and a validity period. When you sell it, a balance is created on the client's profile and sessions are redeemed as they visit.

Do you support memberships?

Yes. Set up memberships with benefits and billing, then activate, pause or renew them per client. Renewal status shows on the client's profile.

Can clients buy gift cards?

Your team can create gift cards and redeem them at checkout, with the remaining balance tracked on each card.

How does loyalty work?

Record loyalty points for clients and set rewards they can redeem with their points. Points and redemptions are kept on the client's record.

Can I run classes or group sessions?

Not yet. Classes are on our roadmap. Today, packages and prepaid sessions are designed for one-to-one appointments.

Turn first visits into regulars.

See packages, memberships and gift cards set up for your business.