Review request automation that asks every happy client
More reviews, without having to remember.
After a treatment is completed, Medzelo can send aftercare, wait, then ask the client for a review with a link straight to your Google review page.
- Google review link
- WhatsApp request
- Runs automatically
- Respects consent
Works withWhatsApp
- Visit: Sara's treatment is marked complete in the calendar.
- Aftercare: Medzelo sends her aftercare, then waits before asking for a review.
- Request: Sara gets a WhatsApp message with a link to the clinic's Google review page.
Ask for reviews at the right moment
Review requests run as an automation after completed visits, so asking for reviews no longer depends on someone remembering.
Your Google review link
Add your Google review URL once; every request links straight to it.
Ready-made workflow
A ready-made Aftercare + Review workflow starts when a treatment is completed.
WhatsApp requests
Requests go by WhatsApp using an approved template.
Good timing
A delay step waits after the visit, so the request does not arrive straight away.
Consent check
The workflow checks client communication settings before sending.
Review page
A simple Leave a review page for your business opens your review profile.
Up and running in 3 steps
Add your review link
Add your Google review URL in your public profile settings.
Turn on the workflow
Switch on the ready-made Aftercare + Review workflow.
Reviews come in
Clients are asked after completed visits, automatically.
Review requests on autopilot
The workflow that asks for you.
- Treatment completedHydrating facialTrigger
- AftercareClinic-approvedSent
- Review delayBefore askingWaiting
- Review requestLinks to your review pageSent
- TriggerStarts when a treatment is completed.
- AftercareAftercare goes out first.
- DelayWaits before asking.
- RequestAsks for a review with your link.
Good to know
- Reviews are left on your Google review page; Medzelo does not host or publish reviews.
- WhatsApp requests need a connected WhatsApp Business number and an approved template.
- Only ask for honest reviews, and never offer rewards for positive ones.
Frequently asked questions
Common questions about review requests in Medzelo.
How does Medzelo ask clients for reviews?
With the Aftercare + Review workflow. When a treatment is marked complete, Medzelo checks the client's communication settings, sends aftercare, waits and then sends a review request with a link to your review page.
Which review sites does it work with?
Any review page you have a link for, typically your Google review page. Add the URL in your public profile settings and every request links to it.
Does Medzelo show reviews on my website?
No. Reviews are left and shown on your review profile, such as Google. Medzelo sends the requests that bring clients there.
Will clients who opted out get a request?
No. The workflow checks client communication settings before sending, and WhatsApp messages use approved templates.
Let happy clients tell the world.
See the review workflow set up with your own review link.