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Messaging

Facebook and Instagram inbox

Reply to Messenger and Instagram messages and comments in Medzelo.

In beta

What Facebook and Instagram inbox does in Medzelo

  • Brings Messenger and Instagram direct messages into the shared inbox.
  • Reply to, hide or remove comments, with every moderation action logged.

How to connect it

  1. 1Connect your Meta account.
  2. 2Select the Facebook pages and Instagram accounts to manage.
  3. 3Turn on the social inbox in Settings → Integrations.

Good to know

  • Messenger and Instagram messaging need Meta's app review and page permissions before they can be switched on.