AI
Grok
Use Grok for AI reply drafts and summaries.
What Grok does in Medzelo
- Drafts replies for staff to approve.
- Summarises conversations and suggests next steps.
How to connect it
- 1Open Settings → Integrations and choose Grok.
- 2Add your API key. It is stored encrypted on the server.
- 3Run the AI readiness check.
Good to know
- AI drafts follow safety and handover rules, and sensitive or clinical questions are handed to your team.